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JD
John Doe
Last updated: April 13, 2025 10:23 AM
Timestamp
Server Job Name Status Duration Size Message Actions
Apr 13, 2025 01:30 AM vbr-prod-01
SQL-Daily-Full
Success 42m 18s 256.4 GB Backup completed successfully. All database files processed without errors.
Apr 13, 2025 02:15 AM vbr-prod-01
Exchange-Incremental
Failed 12m 05s 45.7 GB VSS Writer timeout during snapshot creation. Error code: 0x800423f4
Apr 13, 2025 03:00 AM vbr-dr-02
VM-Cluster-Daily
Warning 1h 23m 47s 1.2 TB CBT (Changed Block Tracking) inconsistency detected on VM-DB-03. Full backup recommended.
Apr 12, 2025 11:00 PM vbr-prod-01
SharePoint-Weekly
Success 2h 12m 33s 789.3 GB Backup completed successfully. All SharePoint sites and document libraries processed.
Apr 12, 2025 10:15 PM vbr-test-03
FileServer-Nightly
Success 1h 45m 12s 512.6 GB Backup completed successfully. 15,782 files processed, 324 files skipped (in use).
Apr 12, 2025 09:30 PM vbr-prod-01
Oracle-Incremental
Success 35m 42s 78.2 GB Backup completed successfully. All tablespaces processed without errors.
Apr 12, 2025 08:45 PM vbr-dr-02
SQL-Replica-Sync
Failed 8m 12s 0 GB Network connection lost during replication. Error code: 0x80072EE7
Apr 12, 2025 07:30 PM vbr-test-03
Dev-VM-Backup
Warning 52m 18s 345.8 GB Backup completed with warnings. 2 VM snapshots could not be deleted automatically.
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Log Details

Exchange-Incremental

Failed
Apr 13, 2025 02:15 AM

Error Details

VSS Writer timeout during snapshot creation. The Volume Shadow Copy Service operation failed. The VSS writer 'Microsoft Exchange Writer' experienced a transient error. If the backup process is retried, the error may not reoccur. Error code: 0x800423f4

Job Information

Server vbr-prod-01
Job Type Incremental Backup
Duration 12m 05s
Size 45.7 GB
Target Repository-01
Retry Count 2/3

Affected Objects

  • Exchange Database: MBXDB01
  • Exchange Database: MBXDB02
  • Exchange Database: PUBDB01

Event Timeline

  • 02:15:00 AM
    Backup job started
  • 02:16:12 AM
    Preparing Exchange databases for backup
  • 02:18:45 AM
    Creating VSS snapshot
  • 02:23:48 AM
    VSS Writer warning: slow response
  • 02:27:05 AM
    VSS Writer timeout error
  • 02:27:05 AM
    Backup job failed

AI Recommendation

Exchange VSS Writer Issue

Based on KB article #VBR-2458, this issue is related to Exchange VSS writer timeout. Recommended actions:

  1. Increase VSS timeout value in registry
  2. Restart Microsoft Exchange Information Store service
  3. Run Exchange Best Practice Analyzer
Confidence: 92%